FREQUENTLY ASKED QUESTIONS (FAQs)
Vernastem LLC Recruitment Services – FAQs
Q: What recruitment services do you offer?
A: Vernastem LLC offers a comprehensive suite of recruitment services designed to streamline your hiring process and help you find qualified candidates for your open positions. We offer: Talent Search, Screening, Placement, and Onboarding.
Q: What if I have numerous positions to fill?
A: If your company is interested in hiring for more than three positions, please reach out to us directly to discuss and negotiate a customized deal. Phone: 813-938-8317 or Email: info@vernastem.com
Cancellations and Refunds:
Q: What happens if a placed Candidate leaves within 90 days?
A: You might be eligible for a 50% refund or a replacement Candidate, depending on the situation. We assess each case individually.
Q: Is the Initial Search Fee refundable?
A: No, the Initial Search Fee is non-refundable after 24 hours of payment.
Q: Are there cancellation fees for other services?
A: Yes, if you cancel recruitment services (except placement, sourcing, or searching), a fee up to 20% may apply. We consider the circumstances and progress made.
Guarantee Period:
Q: Do you offer guarantees on placements?
A: We understand wanting reassurance about your recruitment investment. While we can’t guarantee placement within a specific timeframe due to various factors, we do strive for efficiency. Our target placement time is 6 weeks, with a maximum of 100 days. Additionally, if a placed candidate leaves within 90 days of their start date, you may be eligible for a 50% refund or a replacement candidate, depending on the circumstances.
Q: What happens if a placed Candidate leaves during the guarantee period?
A: We might offer a replacement Candidate or a partial refund, based on our agreement.
Candidate Sourcing and Placements:
Q: When is a placement considered successful?
A: When the Candidate formally accepts a written job offer from you.
Q: What’s an Initial Search?
A: It’s the first stage where we actively find potential Candidates and present a shortlist to you.
Q: What’s your placement objective?
A: To source and secure the right Candidate for your open position.
Q: When are placement fees due?
A: Within 30 days of the Candidate accepting the offer (or as agreed based on the payment plan chosen and invoice).
Q: What’s the Initial Search Fee for?
A: To start the sourcing process and dedicate effort to finding the right Candidate. It’s non-refundable after 24 hours.
Q: How long does placement take?
A: We aim for 6 weeks, but it can vary depending on various factors. The maximum timeframe is 100 days.
Responsibilities:
Q: What are your (Vernastem LLC) responsibilities?
A: Thoroughly searching, screening Candidates, presenting suitable options, and providing clear communication.
Q: What are my (Client) responsibilities?
A: Providing accurate job details, promptly reviewing Candidates, and notifying us of selections and acceptances.
Confidentiality:
Q: Do you keep everything confidential?
A: Absolutely! Both parties agree to treat all shared information with discretion unless there is some extennuating circumstance such as
Additional Notes:
- This FAQ page is for informational purposes only and does not constitute legal advice.
- Please refer to the full terms and conditions on our website for complete details.
- If you have further questions, please don’t hesitate to contact us via Phone: 813-938-8317 or Email: info@vernastem.com.
We hope this FAQ page clarifies our terms and conditions.